Knowledge Base
Need Help?
Choose a topic that best explains the issue you are having:
Installation
Hardware
Device Identification
The App
Scheduling
Notifications
Usage graphs
Security
VPN
Filtering
Still need assistance?
Have you checked the usual culprits?
√ Cabling secure?
√ ISP/Internet service up?
√ Island LEDs red or yellow?
Check out our online forum
Our community of experts are ready to help assist.
Have you contacted the integrator who installed Island?
Contact your partner for assistance. If you don’t have a partner or your partner is unavailable, let us know and we will find someone to help pronto.